Warranty Policy
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty Service Periods
Category | Warranty Terms* |
Coolers - Hard and Soft Sides | 1 Year |
Beverage Jugs | 1 Year |
Water Bottles, Tumblers, and Travel Mugs | 90 Days |
Ice Substitutes | 90 Days |
Electronic Components for Lighting, Speakers or Radio | 90 Days |
Accessories | 1 Year |
Replacement Parts | 1 Year |
Trailmate | 1 Year |
IMX | 5 Year |
BMX | 3 Year |
Party Bar | 1 Year |
Playmate | 1 Year |